by Lori Porter | Sep 27, 2023 | Career CNA, CNA Fest, CNA Stress
One of many things that was so wonderful about our recent CNA Fest is that it put a real focus on CNAs and gave them an exclusive opportunity to be seen, heard, and celebrated. But how many of you went home and back to work and felt invisible? There are many reasons...
by Sherry Perry | Sep 7, 2023 | Career CNA, CNA Education, CNA Stress
Service recovery in healthcare is a process designed to identify where service has failed the customer, then rectifying the issue to regain trust and loyalty from the customer which will keep them returning to your company for the care they are seeking. So, put in a...
by Sherry Perry | Aug 2, 2023 | Career CNA, CNA Education, CNA Fest, CNA Stress
Loneliness and isolation are felt by millions of people everyday, even with the population in the United States now estimated at 335.1 million, according to the US Census Bureau. Unfortunately, feeling alone, isolated, disrespected, unappreciated, and unrecognized is...
by Sherry Perry | Jul 1, 2023 | Career CNA, CNA Stress, Get Involved
What’s in a name? Everything! From a very young age, we are taught to show respect to others when we are addressing them. When speaking with or responding to people, we use words such as Ma’am, Sir, Mr., Mrs., or Miss as a display of courtesy and respect. This rule of...
by Karren Ganschinietz | Mar 16, 2023 | Career CNA, CNA Education, CNA Fest, CNA Stress, CNA Week
While traveling recently, I was lucky enough to get a window seat. After takeoff, I noticed how I could see pieces of land, water, and what look like mountains. I was amazed by how they all came together, kind of like little puzzle pieces, each having its own corner...
by Karren Ganschinietz | Jan 10, 2023 | CNA Stress, Get Involved
January is the month to celebrate National Activity Professional Week! This year, it’s celebrated from Jan. 23 to 27, with theme of “Adventure Awaits.” The National Association of Activity Professionals has an entire week of webinars and activities...
