by Lori Porter | Nov 7, 2023 | Career CNA, CNA Education
I firmly believe that CNAs could do anything they want to do. They are resourceful, passionate, and resilient. They are able to juggle numerous tasks at once and can pivot quickly from one thing to another. So I was pleased to talk with NICE’s Cindy Frakes and NAHCA...
by Sherry Perry | Sep 7, 2023 | Career CNA, CNA Education, CNA Stress
Service recovery in healthcare is a process designed to identify where service has failed the customer, then rectifying the issue to regain trust and loyalty from the customer which will keep them returning to your company for the care they are seeking. So, put in a...
by Lisa Sweet | Aug 21, 2023 | Career CNA, CNA Education
You’ve probably seen the commercial on TV. Happy older adults talking about their plans for the summer and fall and the fun things they’ll do. Then the screen gets dark, and a dire warning appears about the dangers of RSV to people over 60. You may be wondering what...
by Sherry Perry | Aug 2, 2023 | Career CNA, CNA Education, CNA Fest, CNA Stress
Loneliness and isolation are felt by millions of people everyday, even with the population in the United States now estimated at 335.1 million, according to the US Census Bureau. Unfortunately, feeling alone, isolated, disrespected, unappreciated, and unrecognized is...
by Karren Ganschinietz | May 3, 2023 | Career CNA, CNA Education
This subject is very important to me on so many levels. I was born with a congenital (a disorder present at birth) hearing birth defect. My childhood consisted of ear infections, multiple surgeries, and special hearing classes throughout my schooling. At different...
by Sheena Bumpas | Apr 2, 2023 | Career CNA, CNA Education
April is Autism Awareness month. So you may see a blue porch light or multi-colored puzzle pieces, both of which have become symbols for autism support and awareness. These things are important because they get the conversation started. I begin with the history and...
