Work is Tough Right Now. Be Kind.

I listen to people talk about the heartaches in their departments and often wonder who has the toughest job. Is it the administrator worried about keeping the facility going, keeping it in compliance, meeting budget guidelines, and having a happy fully staffed...

CNA Stress and Anxiety

I remember one of the first things I learned as a CNA was to leave personal issues at the door. I understood, we need to greet each resident with a smile. Soon I realized just how hard that really was. I was young and I had never had to deal with stress—at home or on...